Family & Community Adult Education Adult & Community Learning Services
Adult and Community Learning Services

ESE/ACLS Program Monitoring-Counselor Interview Questions-2006-2010

1. Describe your ABE/counseling experience (including length of time @ Program).

2. Describe your job responsibilities/workload. (IPQ 7)

3. How many hours are you paid per week? How many paid weeks/year? Rate of pay? Fringe benefits? (IPQ 7)

4. When you were hired, did you receive an orientation to the Program/job, and a copy of the Program's written policies and procedures (including grievance procedures)? Please explain. (IPQ 7)

5. Describe the counseling services provided to ABE students. (IPQ 3)

6. What sort of native language support do students receive (e.g., bilingual counseling, information printed in multiple languages)? (IPQ 3)

7. Describe how counseling activities and counseling record keeping are implemented and coordinated. (IPQ 3)

8. On average, how often does each student meet with a counselor on staff? Is there a posted schedule stating dates and times that counseling is available to students? Please explain. (IPQ 3)

9. Describe (a) the processes for student recruitment, intake, assessment, placement, and orientation (including whether there's a student handbook), and (b) to what extent these processes are effective. (IPQ 3)

10. What is the Program's attendance policy and how is it monitored? How (else) does the Program promote and support student retention? (IPQ 3)

11. How are student goals identified, reported, revisited and updated? How are follow-up services provided to students to determine goal attainment? (IPQ 2)

12. When and how are students referred to other agencies and services? (IPQ 3)

13. Describe and quantify your staff development activities during the past year (e.g., SABES workshops, mailings, website; 15-hour New Staff Orientation if applicable; annual Network Conference; ADA compliance training; in-house trainings). Documentation? Based on an individual professional development plan? (IPQ 6)

14. Describe (a) your involvement in program planning and evaluation, (b) whether/how they are linked with individual staff development, and (c) to what degree you participate in regularly scheduled staff meetings. (IPQ 6)

15. Describe the supervision you receive, and how your job performance is evaluated. How are student goals identified, reported, revisited and updated? How are follow-up services provided to students to determine goal attainment? (IPQ 7)

16. Describe your role and responsibilities related to the collection, review and analysis of data (e.g., student attendance, trends in population, student achievements). (IPQ 5)

17. How effectively do you feel the Program is being managed? Please explain. (IPQ 7)

18. What are the strengths of the Program?

19. If you were in charge of the Program, what changes or additions would you make?

Questions relating to the implementation of the Americans with Disabilities Act (ADA)

20. When a student self-discloses that he/she has a disability what is the process for him/her to secure an accommodation(s)? (IPQ 3)

21. Have you developed a standard Americans with Disabilities Act (ADA) Orientation for new staff? If so, please share with us an outline of it or some of the topics covered in the training. If you use a video presentation, please share with us what information is covered in the video. (IPQ 3)

22. What is the program's policy related to accessing student confidential record information? How do you make sure all staff are informed of this policy? (IPQ 3)

23. Is the program accessible? If not, how would the program accommodate a student with a physical disability? (IPQ 3)