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Massachusetts Department of Elementary and Secondary Education
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Contact ESE

75 Pleasant Street
Malden, MA 02148-4906

Voice:(781)338-3000
TTY:(800) 439 2370

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ESE Office

Questions about Licensure

We strongly encourage you to thoroughly explore the extensive resources on our Full-Service Website for the most expedient response to most questions.

For answers to more in-depth applicant questions and concerns, you can visit our Licensure Welcome Center walk up counter, located in Malden on the first floor of the Department of Elementary and Secondary Education's administrative building (M-F 8:45am - 4:45pm) or you can call our Customer Service Call Center at 781-338-6600 (M-F 9:00am - 12:00pm; 2:00pm - 5:00pm). When visiting the Massachusetts Department of Elementary and Secondary Education, please be sure to bring a photo ID with you. Please note: you cannot use a photocopy of a photo ID.


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