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Educator Evaluation

Student & Staff Feedback

Student and staff feedback is an important source of evidence collected during the 5-Step Evaluation Cycle, in addition to artifacts of practice, observations, and measures of student learning, growth, and achievement. By including student and staff feedback in educator evaluation, teachers and administrators gain valuable information to improve their practice, and districts gain the ability to construct the most comprehensive, clear, and descriptive picture of an educator's effectiveness.

Districts have the flexibility to determine feedback instruments (not limited to surveys), administration protocols, and processes for integrating feedback into the evaluation cycle.

For more information read DESE's Quick Reference Guide: Student & Staff Feedback Download PDF Document  Download Word Document.

Check out DESE's Model Feedback Surveys!
DESE has developed the three instruments to help educators collect feedback: Individual teachers or districts can download and use these instruments to collect meaningful, actionable feedback about their practice that is aligned to the Standards and Indicators of Effective Teaching and Standards for Effective Administrative Leadership Practice.

Resources & Guidance

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Using Student & Staff Feedback to Improve Practice, A Practical Guide for Teachers and School Leaders from DESE's Teacher and Principal Advisory Cabinets

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Staff & Student Feedback: the Role of Feedback in Educator Evaluation (Training Resource)
Produced in collaboration with the Massachusetts Association of School Superintendants, this training resource includes video clips of superintendents, principals, and teachers discussing the value of feedback in educator evaluation alongside need-to-know facts and resources for effective implementation.

The Value of Student Feedback.
Superintendent David DeRuosi discusses the value of collecting student feedback in promoting dialogue about student improvement as well as strengthening a building's climate and culture.

Empowering Teachers Through Soliciting Student Feedback.
Fourth grade classroom teacher Ruth Freeman shares ways to collect student feedback, other than surveys. She discusses the role feedback plays in her own personal reflection on instructional practices and the sense of empowerment it affords her students.

Implementing Student Feedback Surveys in Your District.
Superintendent Greg Myers discusses three key questions educators should ask themselves when collecting and reviewing feedback from students on instructional and leadership practices: (1) What are students seeing that affirm and value the work we're doing? (2) What can we learn from students' insights around which we might create new goals for ourselves? (3) How will we use this information going forward? Bringing as many stakeholders to the table when planning for and implementing student surveys will help to make the process as authentic and possible.

Empowering Students Through Soliciting Their Feedback.
Fourth grade classroom teacher Ruth Freeman discusses the sense of empowerment and agency students feel when asked to provide feedback on their experiences in the classroom.

Roundtable Discussion on Implementing Student Feedback Surveys in a District.
Fourth grade classroom teacher Ruth Freeman, Superintendent Greg Myers, Superintendent David DeRuosi and Claire Abbott discuss the importance of involving teachers and principals in the decision to administer student feedback surveys.

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Using Staff & Student Feedback in the Evaluation Process (Part VIII of DESE's Model System)
This guidance document includes information for schools and districts about how to identify appropriate feedback instruments, recommendations on the use of student and staff feedback in the 5-step evaluation cycle, and a review of alternative methods for collecting feedback from students and educators.

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Executive Summary

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Appendix A: DESE Model Feedback Surveys & Administration Protocols.

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Appendix B: Considerations for Collective Bargaining.
Appendix B offers language as well as additional considerations for collective bargaining related to the identification of feedback instruments and the use of feedback in the 5-step evaluation cycle.

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Appendix C: Report & Recommendation on the Use of Parent Feedback in Educator Evaluation.
This report includes a review of the research related to the collection and use of parent feedback, the current role of parent feedback in educator evaluation, and DESE's recommendation on its use in educator evaluation in Massachusetts.

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Appendix D: DESE Survey Pilot Project Summary.
Appendix D is a brief summary of the 2014 DESE Model Survey Pilot Project, with information about stakeholder engagement, instrument development, and the participating sample.

What does the research say?

Last Updated: March 21, 2019
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