Forgot Username

Resetting Your Password | Retrieving Your Username


Retrieving Your Username

If you are unsure of what your username is, you can use the 'Forgot Username' function to retrieve it. This can be found on the ESP Login page, below the 'Login' button.

ESP login page with 'Forgot Username?' highlighted.

Click 'Forgot Username.' You will be prompted to enter the email address that is associated with your account and click 'Submit'. You will only be sent an email if the email address you enter matches an existing record. If you have multiple usernames associated with a single email, that email will contain all usernames.

Forgot Username page with 'Submit' button highlighted.

After entering your email address, a notice will be displayed stating that you have been sent an email containing your username. You will now be able to login using your username. Note: If you have not received an email, please check your spam folder.

Retrieve Your Username page stating the user has been sent an email containing their username. Email providing the user with their username/usernames for ESP.