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High School Equivalency (HSE) Testing Program

Massachusetts High School Equivalency Credential Requirements

Age: You must be 18 years of age or older to be eligible to take the HiSET test in Massachusetts with no qualifications.

If you are 16 or 17, you cannot schedule any HiSET exams until an official Letter of Withdrawal from your last school attended has been approved by the Massachusetts High School Equivalency Office. However, you must complete the HiSET® registration on their website as the first step. If you already have the Letter of Withdrawal or if you need to get it, please make sure it contains the following information:

  • Be on school letterhead, including the address and phone number;
  • Includes your last date of attendance and your date of withdrawal;
  • Comes from the office of the Principal/Headmaster or the Head of Guidance; and
  • Must be signed by the Principal/Headmaster or the Head of Guidance.

Then submit the letter making sure you have provided your ETS ID number, your phone number and your e-mail address. The letter and the additional information must be submitted either by mail to the following address:

HSE Office, 3rd Floor
75 Pleasant Street
Malden MA 02148
Attn: Olympia Stroud

Or by email to Olympia Stroud,

No faxed letters will be accepted. You will be contacted via email by the HSE Office within three business days of the receipt of your document and required ETS ID number.

Once you have received email approval of your Letter of Withdrawal, you will be able to go back to your HiSET® account and schedule your HiSET exams.

School Enrollment Status:

You must Not be enrolled in any secondary school program and must not have received a high school diploma or high school equivalency credential.


You must be a resident of Massachusetts, living at a Massachusetts address. You will be required to complete the Eligibility Form Download PDF Document  Download MS WORD Document verifying your information and bring it to the test center.


You must present proper identification at the test center for each test session. Outdated or expired identification will not be accepted. Failure to provide documentation will prohibit you from taking the test.

The approved identification documents include:

  • A valid Passport
  • A valid driver's license from any state
  • A state-issued ID card
  • National ID card
  • Military ID card

Registration for HiSET™

To register and set up your account to schedule appointments for the HiSET™, please go to HiSET™ website or contact ETS/HiSET Customer Service at 1-855-MyHiSET (1-855-694-4738).


Initial Purchase:

  • The fee for the first subtest of the five-test battery is $24.
  • The fee for each of the four subsequent subtests is $19.
  • Thus the total fee for the five-test battery is $100.
  • You are encouraged to schedule all five subtests at the time of registration, but you may schedule from one to five subtests at one time.


  • You may purchase up to two retests for each subtest for the discounted price of $9 each.
  • The discounted retest price is valid for one year from the time of the purchase of the initial subtest.

HiSET™ Testing Options:

The HiSET™ test is available in both computer- and paper-delivered formats in Massachusetts. However, both formats are not available at every test center. You must verify that the preferred format is available at the selected test center before scheduling your testing appointment.

If you have special needs that require special accommodations, please see the HiSET® Test-taker Bulletin Download PDF Document or the HiSET™ website for more information about requesting testing accommodations.

HiSET™ is available in English and Spanish; however, you may not combine English and Spanish subtests. All subtests must be taken in one language to qualify for the credential. Not all test centers have the Spanish Test available; please check the HSE Test Centers website to verify if the test center does Spanish testing.

Requirements for Retesting:

Massachusetts encourages examinees to initially complete the full five-test battery before retesting on any of the individual subtests. If after completing the full battery the examinee has not met the scoring requirements for earning a Massachusetts High School Equivalency Credential, you may retest in accordance with the following guidelines:

  • If one or more of your subtest scores is below "8", you must retest on those subtests until your scores on all five subtests are "8" or above.

  • If you have achieved a score of at least "8" on all five subtests but still need more points to achieve the passing score of 45, you may retest on any of the subtests you choose and in any order.

  • You may take each subtest only three times during any one calendar year, January 1 through December 31.

Accommodations for Test Takers with Disabilities or Health-related Needs to Take the HiSET™ Test:

Individuals with documented disabilities or health related needs may request special accommodations for HiSET™ testing. For information please go to HiSET™ website, or call ETS/HiSET™ Customer Service at 1-855-MyHiSET (1-855-694-4738). All complete requests for testing accommodations must be sent to:

ETS Disability Services
P.O. Box 6054
Princeton, NJ 08541-6054

Your High School Equivalency Credential:

To receive your official high school credential you must sign up at Diploma Sender's website.

Your initial credential and first official transcript are free. Once you have signed up and verified your address your document will be mailed to you within 24 hours.

Any inquiries regarding your official documents and verifying you have your Massachusetts High School Equivalency Credential should be directed to Diploma Sender.

Test Preparation or Instruction:

Massachusetts does not have any test preparation or instruction requirements to take the HiSET™ exam. However, instruction is encouraged before retesting. To locate classes please contact the Massachusetts Literacy Hotline or call 800-447-8844 or go to ACLS website and click on ABE and ESOL Directory for a list of programs.

Practice Test:

Massachusetts does not require you to take practice tests prior to taking the HiSET™ test.

Last Updated: October 3, 2016
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