On January 1, 2005, the Department of Elementary and Secondary Education began posting founded complaints on its web-site. Said complaints will remain posted for a term of seven years.
| School/Location | Nature of Complaint | Complaint was Founded | Complaint Resolved |
|---|
American Global Resources, Inc. (a/k/a AMGLOR)
Angeline Madongorere, Director
61 Harvard Street
Worcester, MA 01609 | Misrepresented to the Department the location of its school and failed to inform the Department of changes in location in accordance with 603 CMR 3.07. | | 07/15/05 |
Branford Hall Institute
112 Industry Avenue
Springfield, MA 01104
|
- Failed to obtain Department approval of instructor prior to employment as required by 603 CMR 3.15(1).
- Failed to provide all of the training advertised.
- Failure to provide sufficient supervision of externship.
| 9/12/11 | |
Cortiva Institute
Dianne Polseno, Director
103 Morse Street
Watertown, MA 02472
|
Dismissed a student without conducting an adequate investigation. The student was reinstated.
| 2/4/11 | 7/5/11 |
Everest Institute (formerly known as Bryman Institute)
Paul Flaherty, Director
1505 Commonwealth Avenue
Brighton, MA 02135 | Failed to proctor a student's entrance exam.
Admitted a student that did not meet minimum skill requirements necessary to benefit from the training to be provided.
| 07/21/05 | 12/19/05 |
DoveStar
Kamala St.Germain, Director
128 Main Street, Carver, MA 02330 | Failed to use an enrollment contract as required by 603 CMR 3.13(1). | 08/21/06 | See school closure list |
John Casablancas Modeling & Career Center
Stamatia Dibiase, Director
One Gateway Center, Newton, MA 02458 | Failure to obtain Department approval of several instructors prior to employment as required by 603 CMR 3.15(1). | 9/21/09 | 11/23/09 |
John Robert Powers
Arlene Pedjoe, Director
211 Congress Street, 5th Floor
Boston, MA 02110 | Failed to provide a refund in accordance with M.G.L. c. 255, s. 13K. | 6/10/09 | 11/18/09 |
Lincoln Technical Institute (formerly known as Career Education Institute)
Kathleen Devine, Director
375 Westgate Drive
Brockton, MA 02301 | Failed to maintain a copy of the an enrollment contract for seven years as required by 603 CMR 3.12(2).
Failed to obtain Department approval of several instructors prior to employment in the Brockton location as required by 603 CMR 3.15(1).
Hired instructors who did not meet the Department's minimum qualifications as set forth in 603 CMR 3.15(2).
| 08/21/06 | 09/22/06 |
Lincoln Technical Institute(formerly known as Career Education Institute)
Kathleen Devine, Director
375 Westgate Drive
Brockton, MA 02301 | Failed to produce completed teacher approval forms and supporting documentation for eight instructors in its massage therapy and medical administrative assistant programs as required by 603 CMR 3.15. | 09/02/05 | 09/22/05 |
Lincoln Technical Institute (formerly known as Career Education Institute)
Kathleen Devine, Director
375 Westgate Drive
Brockton, MA 02301 | Failed to obtain Department approval of several instructors prior to employment as required by 603 CMR 3.15(1). In lieu of suspension of its license to operate its three campuses, CEI has agreed to cease advertising, recruiting, enrolling or accepting tuition from students at the Brockton location. | 04/10/06 | 07/05/06 |
Lincoln Technical Institute (formerly known as Career Education Institute)
Kathleen Devine, Director
375 Westgate Drive
Brockton, MA 02301 | Failure to obtain Department approval of several instructors prior to employment in the Brockton location as required by 603 CMR 3.15(1).
Hiring instructors who did not meet the Department's minimum qualifications as set forth in 603 CMR 3.15(2). | 12/15/06 | |
Lincoln Technical Institute (formerly known as Career Education Institute)
Kathleen Devine, Director
375 Westgate Drive
Brockton, MA 02301 | Failure to obtain Department approval of several instructors prior to employment in the Brockton location as required by 603 CMR 3.15(1).
Hiring instructors who did not meet the Department's minimum qualifications as set forth in 603 CMR 3.15(2). | 1/16/07 | |
New England Dental Assistant School
Thomas Gentry, Owner and Director
15 Salem Street
Worcester, MA 01608 |
- Failed to provide complainants with books or dental materials per enrollment contract.
- Failed to provide instruction in certain necessary skills
- Employed non-Department approved instructors.
- Failed to adequately train complainants, provide the training it advertised, or provide the training for which the complainants contracted.
- Advertised externship opportunities and charged students for externships that NEDAS did not or could not provide.
- Failed to maintain attendance records as required by 603 CMR 3.11(1).
- Failed to maintain students' grades, evaluations, and progress reports in accordance with 603 CMR 3.11(2)
- Failed to maintain a permanent record for students in accordance with 603 CMR 3.12(1).
- Failed to maintain payment records and a copy of enrollment agreements for seven years in accordance with 603 CMR 3.12.
- Failed to provide complainants with fully executed copies of enrollment contracts in accordance with 3.13(1).
The school has been placed on a remedial action plan.
| 4/14/11 | 5/26/11 |
The New England Court Reporting Institute
Jonathan Freeman, Director
Jack Daniels, Owner | Failed to obtain a license to operate a private business school prior to its licensure on August 22, 2003 in accordance with M.G.L. c. 75D, s. 2.
Failed to use an enrollment contract as required by 603 CMR 3.13(1).
| 08/01/06 | 09/05/06 |
Pioneer Chapter of the American Red Cross
506 Cottage Street
Springfield, MA 01104 | Failure to obtain Department approval of several instructors prior to employment in the Brockton location as required by 603 CMR 3.15(1).
Hired an instructor who did not meet the Department's minimum qualifications as set forth in 603 CMR 3.15(2).
Failed to maintain a copy of student’s enrollment contract for seven years as required by 603 CMR 3.12(2).
Failed to provide all of the services covered by the enrollment agreement. | 11/13/08 | |
Standard Healthcare Professionals
Gloria Wooten-Standard
171 Main Street, Suite 42
Milford, MA 01757 | Failed to obtain Department approval to offer a phlebotomy course as required by M.G.L. 75D, § 4 and 603 CMR 3.09(2), and; Failed to obtain Department approval of a teacher prior to employment as required by 603 CMR 3.15(1). | 1/22/07 | See school closure list |
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