Stay informed about Coronavirus — COVID-19. Learn more

Coronavirus/COVID-19

Frequently Asked Question

Download Word Document
October 12, 2020 Installment of FAQs
Download Word Document
September 21, 2020 Installment of FAQs
View HTML Page
Frequently Asked Questions about Returning to School for Parents and Guardians as of August 27, 2020
Download Word Document
Frequently Asked Questions about Returning to School for Parents and Guardians as of August 27, 2020 — Spanish Translation
Download Word Document
Fall Reopening Frequently Asked Questions as of August 26, 2020
Download Word Document
Fall Reopening Frequently Asked Questions as of August 3, 2020 — Spanish Translation
(Note: A translation of the August 26 version will be posted soon.)

Last Updated: October 14, 2020

Contact Us

Parents and guardians questions can be directed to COVID19K12ParentInfo@mass.gov

District and school staff's questions can be directed to: Reopeningk12@mass.gov

MTEL questions can be directed to TestHelp@doe.mass.edu

Questions related to educator licensure in Massachusetts, please call the Licensure Call Center: 781-338-6600, Hours: Monday-Friday 9am–1pm & 2pm–5pm.

Helene Bettencourt
Associate Commissioner
Phone: 781-338-3120

 
Contact Us

Massachusetts Department of Elementary and Secondary Education
75 Pleasant Street, Malden, MA 02148-4906

Voice: (781) 338-3000
TTY: (800) 439-2370

Directions

Disclaimer: A reference in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public and does not constitute endorsement or recommendation by the Massachusetts Department of Elementary and Secondary Education.