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MTEL Testing Centers Reopening

In alignment with the Governor of Massachusetts' guidance for reopening, the Department of Elementary and Secondary Education (DESE) has designated MTEL test sites as a Phase II industry, and as such MTEL appointment scheduling will be made available again on June 9th. As DESE works with our testing vendor, Evaluation Systems of Pearson, on the reopening of our testing centers in Massachusetts, please know we remain committed to ensuring that both test site employees and testing candidates feel safe in the testing environment.

New Safety Measures at MTEL Testing Sites

As test sites re-open in Massachusetts, DESE has worked closely with Evaluation Systems of Pearson, to ensure that safety standards align to the Governor's guidance as outlined in the following: 1) the Checklist for Office Reopening and 2) the Mandatory Safety Standards. In addition, testing centers will be cleaning testing stations after each administration. The palm scan required as part of registration at many testing sites will continue to be in place, but candidates can opt out and still proceed with their testing. In addition to the safety measures outlined above and in the Governor’s reopening guidance, Evaluation Systems of Pearson has already put a number of safety measures in place which can be found at Important test delivery information pertaining to COVID-19 (coronavirus).

Test Availability and Testing Options

Due to the safety standards outlined above there will be a reduction in capacity at each test site. As a result, Evaluation Systems of Pearson is expanding some test site hours to add to the number of time slots available to candidates to support the capacity lost due to social distancing. Please check the Pearson website for available registration times. In addition, we are continuing to pursue other testing options, such as testing in an online environment.

New Emergency License

As a result of COVID-19 and in an effort to ensure districts are able to continue to hire educators necessary to effectively support all students, DESE will issue one-time emergency licenses to educator candidates who hold a bachelor’s degree and have been prevented from completing the testing or course(s) requirements for a license due to the state of emergency for COVID-19.

The emergency license will be granted for employment in the 2020-2021 school year and will expire on June 30, 2021.

The guidance associated with the emergency educator license and a FAQ are posted at Emergency License Available for Educators page.

Please continue to check for information both on the MTEL website and on the DESE website. Please also see this page on the DESE website for additional information on COVID-19 Resources and Information.

Last Updated: June 29, 2020

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Parents and guardians questions can be directed to

District and school staff's questions can be directed to:

MTEL questions can be directed to

Questions related to educator licensure in Massachusetts, please call the Licensure Call Center: 781-338-6600, Hours: Monday-Friday 9am–1pm & 2pm–5pm.

Helene Bettencourt
Associate Commissioner
Phone: 781-338-3120

Contact Us

Massachusetts Department of Elementary and Secondary Education
75 Pleasant Street, Malden, MA 02148-4906

Voice: (781) 338-3000
TTY: (800) 439-2370


Disclaimer: A reference in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public and does not constitute endorsement or recommendation by the Massachusetts Department of Elementary and Secondary Education.