Protocols for Responding to COVID-19 Scenarios

• Massachusetts Department of Public Health (DPH): Information on the Outbreak of Coronavirus Disease (COVID-19)

• Centers for Disease Control and Prevention guidance for schools

Parents and guardians questions can be directed to COVID19K12ParentInfo@mass.gov

District and school staff's questions can be directed to: Reopeningk12@mass.gov

MTEL questions can be directed to TestHelp@doe.mass.edu

Questions related to educator licensure in Massachusetts, please call the Licensure Call Center: 781-338-6600, Hours: Monday-Friday 9am–1pm & 2pm–5pm.

Helene Bettencourt
Associate Commissioner
Phone: 781-338-3120