CAP Online Platform 2.0 Frequently Asked Questions

Please note that the CAP Online Platform undergoes standard maintenance from 5:30pm to 9:30 pm every Thursday.

Key Terms

Candidate Assessment of Performance = CAP
CAP Manager = CM
Teacher Candidate = TC
Program Supervisor = PS
Supervising Practitioner = SP

View All Answers.

Logging In

• How do I log into the CAP Online Platform?

• Logging in for the first time.

• How do I find my username?

• How do I change or reset my password?

• I'm having trouble logging in. What do I do?

• I logged in but I don't see my TC's cycle. What's going on?

Starting a Cycle

• How do I start a CAP cycle?

• Why can't I find the [TC/PS/SP] I am looking for to add to a cycle?

• Why can't I select next when I find the TC/SP that I have searched for?

Forms

• Why can't an SP fill out the forms?

• I completed a form but it still says it is Incomplete. Why?

• Why can't the TC view a form?

• Why can't I fill out my self-assessment form?

• Is there a character limit for forms?

• Information from my observation form did not save properly, why?

• Can I print the forms in the CAP Cycle?

Communication

• How do I communicate with the TC/PS/SP?

Evidence

• How do I upload evidence?

• How do I add a fifth observation?

• What evidence is required?

• Why can't I upload evidence?

Ending a Cycle

• Cycle completion year

• How do I end a cycle?

• What must be completed in order to end a cycle?

Transferring/Adding a PS or SP

• How do I transfer the PS or SP role to a different person?

• How do I add a SP in the case of a split practicum (when a candidate has two placements as part of one CAP cycle)?

Reporting

• My Sponsoring Organization is not using the CAP Online Platform. How do I submit CAP data to DESE?

• My Sponsoring Organization is using the CAP Online Platform. How do I submit CAP data to DESE?

General

• Who do I contact to report technical issues with the platform?

• How do I learn more about the requirements of CAP?

• What enhancements have been or will be made to the CAP Online Platform 2.0?

For all other questions or inquiries, please contact your designated Sponsoring Organization representative.

Last Updated: August 31, 2023