ESP Registration for Existing Security Portal Users

What is the registration process for the new Education Security Portal?

ESP registration process flow
  1. User logs into the DESE Security Portal or ELAR application.
  2. User clicks the registration link.
  3. User enters and confirms email for multi-factor authentication (MFA).
  4. Registration is complete.

Why is important to register for ESP before go-live?

We really hope that most users will register before we go live in the new system as that is the fastest way to ensure a smooth transition and avoid delays in conducting business with our agencies.

Before we launch the new system, users will log into the existing DESE Security Portal and register by verifying their username and email. The process is quick and should only take a few minutes.

While going through registration, I didn't receive a verification email. What do I do now?

There are several reasons why a user may not receive a verification email during the registration process. Most often it is one of these two reasons:

  1. The email went to the user's spam or junk folder.
  2. The user's email address was typed incorrectly.

If they did not receive the email, then they should check their spam or junk folder to check if the verification email might have gone automatically into one of those folders. Also, some users view email in MS Outlook with a "focused" and "Other" tabs. Sometimes the emails get filtered to the "other" tab by mistake.

If the user still cannot find the email, then they should check their email address for accuracy. If the address is incorrect, they should click the back button and enter it again. Then click on the "Resend Code" button and a new verification email will be sent to them.

If they have already closed the ESP Registration browser page, they should just start the registration process again and a new email will be sent to them.

When I go into ESP Registration, my name is incorrect. How do I fix it?

Submit a Help ticket.

I have more than one Username for login, can I register multiple usernames at the same time?

No. Users will need to register each account individually by logging in and accessing the ESP Registration application for each one.

What are the Steps needed to Complete my ESP Registration?

See step-by-step guidance.