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Student and Family Support (SFS)

Keeping Students Safe, Healthy and Ready to Learn

Safe and supportive schools are critical to the well-being of the whole school community and their families as well as academic success. The following list includes examples of resources and supports which are aimed at creating and nurturing safe and healthy school climates, preventing and responding to school violence, and protecting the school community. These and other initiatives may assist schools and districts as we work to continually safeguard students, staff and families.

Resources on Talking about and Preventing Violence:

Supportive Services

SAMHSA Disaster Distress Helpline provides 24/7 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

National Parent Helpline (Parents Anonymous)


Just in Time Training on Responding to Mass Violence will be provided on Tuesday, May 31st from 2:00-3:00 PM (EDT) for behavioral health providers offering support to victims of incidents of mass violence. Register online.

Last Updated: May 26, 2022

Contact Us

Massachusetts Department of Elementary and Secondary Education
75 Pleasant Street, Malden, MA 02148-4906

Voice: (781) 338-3000
TTY: (800) 439-2370


Disclaimer: A reference in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public and does not constitute endorsement or recommendation by the Massachusetts Department of Elementary and Secondary Education.