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Indicator 16: Mediation Agreement

What is Indicator 16?

Indicator 16 measures the number of mediations that resulted in a mediation agreement.

Mediation, through the Bureau of Special Education Appeals (BSEA), is a voluntary and confidential dispute resolution process available at no cost.

During mediation, an impartial mediator helps parents and school staff clarify the issues and underlying concerns, explore interests, discuss options and collaborate to reach mutually satisfactory agreements that address the needs of the student. The mediator does not decide how to resolve the dispute. When the parties resolve all or some of the issues, they work together with the mediator to put their agreement(s) in writing.

This informal, collaborative problem-solving process encourages mutual respect, promotes communication and often provides the basis for positive working relationships between parents and school staff.

How is Indicator 16 Measured?

Indicator 16 is the percent of mediations that resulted in mediation agreements.


Last Updated: March 21, 2023

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