Questions about Licensure
The Office of Educator Licensure does not have a general email address to which you may send inquiries. We strongly encourage you to thoroughly explore the extensive resources on our Full-Service Website for the most expedient response to most questions.
For answers to more in-depth applicant questions and concerns, you may call our Customer Service Call Center at 781-338-6600 (M-F 9:00am - 12:00pm; 2:00pm - 5:00pm). You may also visit our Licensure Welcome Center walk up counter, located in Malden on the first floor of the Department of Elementary and Secondary Education's administrative building (M-F 8:45am - 4:45pm).
Educators with questions specific to Vocational Technical licenses only, may send those questions to: VocEducators@doe.mass.edu.