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Massachusetts Comprehensive Assessment System

Instructions for Creating WIDA Accounts

Existing WIDA personal accounts:

If you already have a WIDA personal account, then it is still valid for the 2019-2020 school year. You may get an error message when you log in that says the "User name is invalid." That's because your user name must now be an email address. Just type in your email address and it should work with your old password. Do not create a new account, even if you have changed districts.

To obtain a WIDA personal account for the first time:

Please contact the English Learner (EL) Program Director, District or School ACCESS for ELLs Test Coordinator, or Principal in your school or district to obtain a new WIDA personal account-these individuals can generate a new WIDA personal account for you. Please do not call WIDA or DESE to do this for you. Those with WIDA personal accounts are granted access to the WIDA Screener Online, online test administrator training modules, and the online ACCESS tests, as well as other WIDA publications.

New District ACCESS for ELLs Test Coordinators:

Please contact the WIDA Client Services Center at 866-276-7735 or for assistance in setting up your new WIDA personal account with District Test Coordinator (DTC) permissions. Before contacting the WIDA Client Services Center, please ensure that your name is listed as an ACCESS for ELLs Test Coordinator for the district in the Department's School and District Profiles. Contact your Directory Administrator for assistance in adding your name, if it is not currently listed. Once it is listed, the WIDA Client Services Center can give you an account with DTC permissions. See the next section if you are a continuing District ACCESS for ELLs Test Coordinator.

EL Program Directors, District ACCESS for ELLs Test Coordinators, and Principals with existing WIDA accounts:

Staff in these roles will have District Test Coordinator permissions that allow them to set up WIDA personal accounts for others in the district or school, including School Test Coordinators. Those with DTC permissions will receive an email from WIDA confirming that they have DTC permissions.

The following instructions describe how an individual with School or District Test Coordinator permissions can set up a personal account for another staff person:

  1. Login to and select the orange button at the top right corner of the screen titled "My Account & Secure Portal."
  2. Select the blue tile titled "Account Creator."
  3. Click the grey "Continue" button above the "Forgot Your Password?" hyperlink.
  4. Fill out the contact information section for the person who needs an account.
  5. Select "Create My Account" at the bottom of the page.
  6. The individual should receive an email almost immediately after they have created their account with a link that allows them to set up their own password.

Once a WIDA account is created, educators will have access to online training modules and other WIDA materials and resources. Individuals should write down and securely store their account user name and password.

Lost Passwords

If you have a WIDA Secure Portal account but forgot your password, go to the password reset page for assistance.

If you are having trouble logging in, contact the WIDA Client Services Centerat

WIDA AMS Accounts

The WIDA Assessment Management System (AMS) supports the administration of ACCESS for ELLs tests, including entering and editing student information, managing students taking ACCESS tests, and viewing ACCESS test results. Only District Test Coordinators can create WIDA AMS School and District Test Coordinator, as well as Educational Technology Director, accounts for staff in their school or district. Existing accounts will be carried over from the previous school year.

New District ACCESS for ELLs Test Coordinators should contact DRC Customer Service at 855-787-9615 or for assistance in setting up their WIDA AMS accounts. Before contacting DRC Customer Service, please ensure that your name is listed as the ACCESS for ELLs Test Coordinator for your district on the School and District Profiles page on the Department's website. For assistance in adding your name and role to Profiles, please contact your Directory Administrator.

Last Updated: October 4, 2019

Contact Us

Massachusetts Department of Elementary and Secondary Education
75 Pleasant Street, Malden, MA 02148-4906

Voice: (781) 338-3000
TTY: (800) 439-2370


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