Each school is assigned a liaison who is able to respond to inquiries regarding any aspect of charter school accountability.
For general questions and concerns about charter schools please contact charterschools@mass.gov or call 781-338-3227 for assistance.
In conducting site visits, the Department of Elementary and Secondary Education (Department) is carrying out the requirements of the charter school regulations (603 CMR 1.00) which outline the ongoing review of charter schools. The Site Visit Protocol is designed to be a resource for charter school leaders, external site visitors, the Department staff, and contracted vendors who may conduct site visits for the Department. It articulates the types of visits, site visit processes, roles and responsibilities of all parties, and expected outcomes. The Protocol is meant to provide useful information about site visits so stakeholders and visitors can know what to expect and how to prepare.
Site Visit Protocol — Revised September 2023
Classroom Observation Form — Revised October 2019
The Department seeks external volunteers with expertise in classroom instruction, school leadership, and/or school governance to serve as external site visitors on charter school accountability visits. If you are interested in applying to be a site visitor, please fill out a brief online survey. See below for Frequently Asked Questions (FAQ) about serving as a site visit volunteer.
Site Visitor FAQ
Last Updated: April 25, 2024
Massachusetts Department of Elementary and Secondary Education 135 Santilli Highway, Everett, MA 02149
Voice: (781) 338-3000 TTY: (800) 439-2370
Disclaimer: A reference in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public and does not constitute endorsement or recommendation by the Massachusetts Department of Elementary and Secondary Education.