75 Pleasant Street
Malden, MA 02148-4906
TTY: (800) 439 2370
The DESE Group Directory provides a comprehensive description of office/center responsibilities, as well as phone and fax numbers and related websites. Note: DESE Groups may be responsible for a number of related programs.
The 75 Pleasant St. Staff Directory is a listing of all DESE Staff, their phone numbers and office/center membership.
Email the Department via an online form to contact a particular unit within the DESE.
Use Schools and District Profiles to contact individual Schools and Districts.
Thank you for participating in the Department's Public Records Pilot. The Pilot has now concluded. Please submit new requests by going to the link above. DESE staff will promptly respond to all requests, submitted through the Pilot website, that have not yet been responded to.
Questions about Licensure
We strongly encourage you to thoroughly explore the extensive resources on our Full-Service Website for the most expedient response to most questions.
For answers to more in-depth applicant questions and concerns, you can visit our Licensure Welcome Center walk up counter, located in Malden on the first floor of the Department of Elementary and Secondary Education's administrative building (M–F 8:45am – 4:45pm) or you can call our Customer Service Call Center at 781-338-6600 (M–F 9:00am – 12:00pm; 2:00pm – 5:00pm). When visiting the Massachusetts Department of Elementary and Secondary Education, please be sure to bring a photo ID with you. Please note: you cannot use a photocopy of a photo ID.