CAP Online Platform

Is it possible to assign more than one CAP manager?

Yes. Sponsoring organizations can assign CM permissions to up to three individuals within the same organization.

Organizations with a Directory Administrator (DA) may do this independently. Organizations without a DA may email EducatorPreparation@mass.gov for assistance.

Please note, this should only be done in cases where candidate numbers or program structures make to difficult for one person to manage all cycles. DESE strongly advises that each CM own a subset of candidates rather than portions of the same cycles to ensure work is not overwritten.

How do I log into the CAP Online Platform?

The CAP Online Platform is accessible via the Education Security Portal.

• Once a cycle is created, the platform will appear under the list of applications for each user.

How do I log in for the first time?

When logging in for the first time, please use the "Forgot Password" feature with the username and the email address associated with your account to set up a password. Additional resources can be found at Education Security Portal (ESP) Help.

How do I find my username?

• Enter the username associated with your sponsoring organization Security Portal account
• If you have forgotten your username, please follow the prompts for "Forgot Username."

How do I change or reset my username or password?

Use the "Forgot Password" or "Forgot Username" features using the email associated with your CAP profile.

What should I do if I am having trouble logging in?

Please contact EducatorPreparation@mass.gov for assistance.