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Special Education

Complaints & Compliance

orange arrow Program Quality Assurance
Program Quality Assurance Services (PQA) implements the Department's compliance monitoring and complaint management procedures for school districts, charter schools, educational collaboratives, and approved public and private day and residential special education schools and provides technical assistance to school personnel and the public regarding the implementation of laws and regulations.

orange arrow The Office of Special Education (OSEP) Correspondence
Massachusetts' correspondence with The Office of Special Education (OSEP)

orange arrowRequired Special Education Program Plan Statement

orange arrowSpedEx Pilot Project
The SpedEx Program is: a dispute resolution option that is available in certain cases after an IEP has been rejected or a hearing request has been filed. It (a) is designed to assure that a child receives a free appropriate public education (FAPE) in the least restrictive environment (LRE); (b) is voluntary and will build trust between parents and schools; (c) is expedient; (d) provides a jointly agreed-upon independent SpedEx consultant to review evidence and advise the parties on FAPE and LRE so they may resolve their dispute.



Last Updated: January 13, 2014
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