CAP Online Platform 2.0 Frequently Asked Questions

Please note that the CAP Online Platform undergoes standard maintenance from 5:30pm to 9:30 pm every Thursday.

Key Terms

Candidate Assessment of Performance = CAP
CAP Manager = CM
Teacher Candidate = TC
Program Supervisor = PS
Supervising Practitioner = SP

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Logging In

• How do I log into the CAP Online Platform?

• How do I log in for the first time?

• How do I find my username?

• How do I change or reset my password?

• I'm having trouble logging in. What do I do?

• I logged in but I don't see my TC's cycle. What's going on?

Starting a Cycle

• How do I start a CAP cycle?

• Why can't I find the [TC/PS/SP] I am looking for to add to a cycle?

• Why can't I select next when I find the TC/SP that I have searched for?

Forms

• How do I complete the Early Literacy Observation Form?

• Why can't an SP fill out the forms?

• I completed a form but it still says it is Incomplete. Why?

• Why can't the TC view a form?

• Why can't I fill out my self-assessment form?

• Is there a character limit for forms?

• Information from my observation form did not save properly, why?

• Can I print the forms in the CAP Cycle?

Communication

• How do I communicate with the TC/PS/SP?

Evidence

• How do I upload evidence?

• How do I add a fifth observation?

• What evidence is required?

  Please reference the Guidelines for the Candidate Assessment of Performance (CAP) for the required evidence. Below is the table from p.15 of these guidelines. You are required to incorporate these pieces of evidence; however, it is up to the Sponsoring Organization to decide what and how many artifacts are sufficient to provide evidence from each of the required sources of evidence.

  Evidence Required for each Essential Element

  Essential Element	Observations				Measure of Student Learning	Student Feedback	Candidate Artifacts	Professional Practice Goal
  	#1 Announced	#1 Unannounced	#2 Announced	#2 Unannounced
  1.A.4: Well-Structured Lessons	✓	✓			✓
  1.B.2: Adjustments to Practice			✓	✓	✓
  2.A.3: Meeting Diverse needs			✓		✓
  2.B.1: Safe Learning Environment		✓				✓
  2.D.2: High Expectations	✓						✓
  4.A.1: Reflective Practice					✓	✓	✓	✓

• Why can't I upload evidence?

Ending a Cycle

• Cycle completion year

• How do I end a cycle?

• What must be completed in order to end a cycle?

Transferring/Adding a PS or SP

• How do I transfer the PS or SP role to a different person?

• How do I add a SP in the case of a split practicum (when a candidate has two placements as part of one CAP cycle)?

Reporting

• My Sponsoring Organization is not using the CAP Online Platform. How do I submit CAP data to DESE?

• My Sponsoring Organization is using the CAP Online Platform. How do I submit CAP data to DESE?

General

• Who do I contact to report technical issues with the platform?

• How do I learn more about the requirements of CAP?

• What is the Directory Administration and what does it have to do with the CAP Online Platform?

For all other questions or inquiries, please contact your designated Sponsoring Organization representative.

Last Updated: December 13, 2023