CAP Online Platform 2.0 Frequently Asked Questions

Please note that the CAP Online Platform undergoes standard maintenance from 5:30pm to 9:30 pm every Thursday.

Key Terms

Candidate Assessment of Performance = CAP
CAP Manager = CM
Teacher Candidate = TC
Program Supervisor = PS
Supervising Practitioner = SP

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Logging In

• How do I log into the CAP Online Platform?

• How do I log in for the first time?

• How do I find my username?

• How do I change or reset my password?

• I'm having trouble logging in. What do I do?

• I logged in but I don't see my TC's cycle. What's going on?

Starting a Cycle

• How do I start a CAP cycle?

  The directions for starting a CAP Cycle are provided in detail in the CAP Online Platform User Guide . Please follow the below instructions to start a CAP cycle:

  1. From the User Home page, select the "Start Cycle" button on the left-hand menu.
  2. Select the program using the drop-down field (i.e. Academic: Teacher, Biology, 8-12, Initial, Baccalaureate) and select "Search By Program" button. Alternatively, enter TC's MEPID in the text field and select "Search by MEPID" button.
  3. From the list, select a TC Name.
  4. Select a "Cycle Start Date" from the date field (e.g. - 02/05/2018).
  5. Then, select the Next button from the bottom right corner of the page.
  6. By Default, the user creating the cycle is the PS.
  7. To change the PS, select the "Change" button next to the PS's Name.
  8. Select the PS Name to make a selection.
  9. Select Assign button at the bottom right corner of the page.
  10. Select an "Organization Type" from the drop-down field (e.g. Charter District, Collaborative, and Public School District).
  11. Then, select "Practicum District" from the drop-down field (e.g. Harvard, if Organization Type is "Public School District").
  12. Then, enter the MEPID in the text field.
  13. Select the Search button. Note: The SP search is a combination search, which requires each field to be selected in the order in which they are mentioned above.
  14. Select the SP Name to make a selection.
  15. Enter the email address in the text entry field.
  16. Alternatively, if the user selects "Organization Type" as "Out-of-State School" and "Private" (Non-Public/Non-Special Ed) Schools, enter values in the text entry fields for the First Name, Last Name, Practicum State, Practicum District and Practicum School of the SP.
  17. Select the Assign button at the bottom right corner of the page.
  18. Select the "Start Cycle" button to begin the cycle.
  
  

• Why can't I find the [TC/PS/SP] I am looking for to add to a cycle?

• Why can't I select next when I find the TC/SP that I have searched for?

Forms

• How do I complete the Early Literacy Observation Form?

• Why can't an SP fill out the forms?

• I completed a form but it still says it is Incomplete. Why?

• Why can't the TC view a form?

• Why can't I fill out my self-assessment form?

• Is there a character limit for forms?

• Information from my observation form did not save properly, why?

• Can I print the forms in the CAP Cycle?

Communication

• How do I communicate with the TC/PS/SP?

Evidence

• How do I upload evidence?

• How do I add a fifth observation?

• What evidence is required?

• Why can't I upload evidence?

Ending a Cycle

• Cycle completion year

• How do I end a cycle?

• What must be completed in order to end a cycle?

Transferring/Adding a PS or SP

• How do I transfer the PS or SP role to a different person?

• How do I add a SP in the case of a split practicum (when a candidate has two placements as part of one CAP cycle)?

Reporting

• My Sponsoring Organization is not using the CAP Online Platform. How do I submit CAP data to DESE?

• My Sponsoring Organization is using the CAP Online Platform. How do I submit CAP data to DESE?

General

• Who do I contact to report technical issues with the platform?

• How do I learn more about the requirements of CAP?

• What is the Directory Administration and what does it have to do with the CAP Online Platform?

For all other questions or inquiries, please contact your designated Sponsoring Organization representative.

Last Updated: December 13, 2023