Parents and guardians questions can be directed to COVID19K12ParentInfo@mass.gov
District and school staff's questions can be directed to: Reopeningk12@mass.gov
MTEL questions can be directed to TestHelp@doe.mass.edu
Questions related to educator licensure in Massachusetts, please call the Licensure Call Center: 781-338-6600, Hours: Monday-Friday 9am–1pm & 2pm–5pm.