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  • Student and Family Support (SFS)

    Office of Student and Family Support (SFS)

    The Office of Student and Family Support (SFS) works in partnership with educators, schools, students, families, and other agencies and organizations across the Commonwealth to advance the Center for Educational Options and Department's goals and mission. Our programs and initiatives aim to ensure access to high quality, equity focused, and student-centered pre-K–grade 12 education and strengths-based supports.

    This work helps further the Department's strategic priorities , including but not limited to strengthening social emotional competencies, health, and safety , and this work is aligned with Holistic Support and Enrichment as described in the Commissioner's Our Way Forward report.

    Examples of SFS program strategies that cultivate student achievement and success include:

    • creating learning environments that are safe, healthy, and supportive, anti-racist, and culturally responsive and sustaining;
    • making data-informed decisions to address opportunity, achievement, and proficiency gaps;
    • infusing service-learning, multi-disciplinary, and/or meaningful project-based activities into curricula;
    • providing professional development and technical assistance for continuous program development and improvement;
    • engaging students and their families/guardians in support of student learning and wellbeing;
    • strengthening comprehensive school mental health systems, grounded in multi-tiered systems of support (MTSS);
    • supporting smooth transitions between grades and schools; and
    • promoting interagency and school/community collaboration.

    Unit Programs and Related Initiatives:

    Last Updated: March 18, 2022

    Contact Information

    For more information on SFS or related programs contact:

    Rachelle Engler Bennett, Associate Commissioner

    Kristen McKinnon, Assistant Director

    Student and Family Support (SFS)
    Massachusetts Department of Elementary and Secondary Education
    75 Pleasant Street Malden, MA 02148
    Email: achievement@doe.mass.edu
    Phone: 781-338-3010/ Fax: 781-338-3090

    Contact Us

    Massachusetts Department of Elementary and Secondary Education
    75 Pleasant Street, Malden, MA 02148-4906

    Voice: (781) 338-3000
    TTY: (800) 439-2370


    Disclaimer: A reference in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public and does not constitute endorsement or recommendation by the Massachusetts Department of Elementary and Secondary Education.