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Family Portal

Please find a sampling of links on this portal page to information and resources on the Department of Elementary and Secondary Education's (DESE) website about topics that may be of interest to families, and to those supporting family engagement in education.

Family Engagement:

The goal of Family engagement in education is to build genuine relationships over time between students, families, educators, and the community. Positive relationships and shared responsibility supports family well-being, and children's healthy development from the earliest ages into young adulthood.

  • Effective family engagement is culturally responsive, collaborative, equitable, and respectful of diverse languages, norms, and values.
  • Effective family engagement tries to eliminate barriers to participation and take place in schools, in the community, and wherever students live and learn.

Back to School:

Please visit our back-to-school page for quick access to the latest information from DESE on reopening.

Special Education

Early Learning


Find out more about early education and care options, as well as additional supports for families with young children in Massachusetts.

English Learners


Find information about English Learner education in Massachusetts.

Charter & Virtual Schools/Education Collaboratives


Find out more about charter and virtual schools in Massachusetts, along with Education Collaboratives.

Questions:

Questions from families related to COVID-19 and schools can be emailed to COVID19K12ParentInfo@mass.gov . Other questions related to family engagement or the Department (DESE) can be directed to the Office of Student and Family Support via achievement@doe.mass.edu or 781-338-3010. Families can also contact the Problem Resolution System (PRS) Office with questions and concerns about schools meeting legal requirements via compliance@doe.mass.edu or 781-338-3700.


 
Contact Us

Massachusetts Department of Elementary and Secondary Education
75 Pleasant Street, Malden, MA 02148-4906

Voice: (781) 338-3000
TTY: (800) 439-2370

Directions

Disclaimer: A reference in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public and does not constitute endorsement or recommendation by the Massachusetts Department of Elementary and Secondary Education.