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Office of College, Career and Technical Education

Information Support Services and Networking

Information Support professionals set up, maintain, troubleshoot and repair computers and computer networks.

Information Support Services and Networking is sometimes known as Information Technology (IT), Computer Support, or Management Information Systems (MIS). Over the course of their studies, students learn about different types of computer networks, computer programs and programming languages, as well as the physical equipment or hardware through which computers and computer networks operate. Through classroom learning and direct experience, students develop skills in customer service, troubleshooting, and performing installations, maintenance, and repairs. Students are also exposed to the fundamentals of web page design, computer programming, and cybersecurity.

Some schools offer State-Approved (Chapter-74) programs in Information Support Services and Networking. These programs provide all of the training required to begin entry-level work in the field. Other schools may offer a more condensed version of this training, which has been designed at the local level. This is known as Non-Chapter 74 or "Perkins-Only." Learn more about the difference between State-Approved and Local CTE programs.

information support services and networking

More Information: Program Overview (PDF)

Videos (In English)

Last Updated: September 14, 2022

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Massachusetts Department of Elementary and Secondary Education
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