Career Cluster Information Technology Services
Information Support Services and Networking is sometimes known as Information Technology (IT), Computer Support, or Management Information Systems (MIS). Over the course of their studies, students learn about different types of computer networks, computer programs and programming languages, as well as the physical equipment or hardware through which computers and computer networks operate. Through classroom learning and direct experience, students develop skills in customer service, troubleshooting, and performing installations, maintenance, and repairs. Students are also exposed to the fundamentals of web page design, computer programming, and cybersecurity.
Standards are critical areas of competency aligned to industry identified skills and Industry Recognized Credentials (IRCs) that will support student success in the field. Standards provide the structure that empowers the teacher to choose the best curriculum and instructional approaches to guide skill and knowledge development for students. Industry Recognized Credentials IRCs demonstrate standards and skills that strengthen student access to careers upon graduation. Each framework identifies at least one essential safety and essential industry credential, with supplemental and specialized credentials identified to help expand opportunities.
The following resources are provided to support educators in developing curriculum and delivering instruction related to this framework.
The following Scope and Sequence template is a planning tool for Career Technical Education CTE programs to map out a coherent 4-year progression of courses, content, and skills in alignment with the Massachusetts Career Technical Education CTE Frameworks.
The following Math Lesson and Teachers Guide provide an illustration of how a specific math concept is used in the context of career application. Visit the Math Resources tab for more information about Career Connected Math.
Thinking about a career in Information Support Services & Networking? Whether you're a student exploring your options or a family member supporting their journey, the resources below can help you find a program near you and learn more about what to expect from a Massachusetts Career Technical Education CTE program.
For Career Technical Education CTE Chapter 74 programs, instructors can refer to these resources in developing the 900+ hours of required learning time.
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Qualified educators will hold a Career Technical Teacher License in Information Support Services & Networking.
Last Updated: July 27, 2026